Businesses depend on express international courier services to keep their workflow going. No company can survive in their industry for long if their courier services are sub par. Any delays or lost shipment can result in wasted funds and lost trust. For your business to run smoothly, only the best courier services will do. If you already have a few potential providers in mind, here’s a checklist that can help you narrow down your choices and arrive at the best option possible.
Costs and Rates
They say that you shouldn’t judge a company based on prices alone, but the truth is, costs and rates will always be the prime motivator for choosing a certain courier. Businesses constantly find ways to increase profits and decrease expenses, so your choice of courier should always reflect that.
Cost is not about what you see on the surface. Yes, a particular providers, rates might be high, but look at what they’re offering in return. If high rates mean high quality, safe packaging, added insurance and safety nets plus a guarantee that your package will arrive at the designated time, then why not? That definitely beats cheap prices that won’t give you much in return. In the end, it’s all about comparing the costs with the benefits.
Also, check for the company’s transparency when it comes to rates. Of course, express international courier services will always cost more because the deliveries are expedited, but aside from the expected costs, are there hidden ones as well? Some companies charge extra if the package is declined and returned at customs, so better check the conditions of your potential couriers. Great courier services should always be upfront with their extra charges, fines and other costs.
How many countries does your courier go to? This is an important consideration, especially if you have clients all around the globe and you make a lot of international deliveries on a daily basis. It would be a pretty awkward situation if you promised your client that the package would arrive by the appointed time, only to find out that your client’s country is not on the coverage list. Choose a courier that not only has a wide coverage area, but one whose coverage area is more or less stable.
You will find yourself wasting a lot of money if you choose couriers with little variety in their services. Most international couriers should have a complex table of rates that are influenced by the time sensitivity, destination country and size of the package. Although “one size fits all” couriers are practically extinct nowadays, there are still a lot of couriers that only offer around 3-5 options or packages for clients. Versatility should get a lot of points when it comes to courier shopping.
Other shipping terms you need to look into are their methods for shipping. What steps do they take to ensure your packages are delivered safely. Do they have any contingency methods? What are their insurance terms? Knowing what your potential courier will do in worse case scenarios is a good indication of how effective they will be. Businesses are not too fond of taking risks, so go with a courier that will minimize your losses should something bad happen.
All in all, a good express international courier should have an established reputation of being prompt and efficient at their line of work. They must have responsive customer service and offer online services like package tracking, branch locator and other tools. Courier services are needed by all businesses regularly, so develop a good, long-term, working relationship with a respectable and trustworthy provider.